How my business InterNext Technologies Inc. got 2 BBB complains is a very interesting read in itself:
The first complaint was made by a user who had asked a question in the forum with his real name and then later complained to the BBB that his name was coming up in Google searches with an embarrassing question. I changed his real name to a “Screen name” as soon as I got the complaint.
The 2nd complaint with the BBB was made by a debt settlement company that alleged that negative information about their debt settlement company was not being removed from the debt consolidation care forums.